Data Retention Policy
Scope: All Buun House kids' games, the buunhouse.com website and the support e-mail.
Data controller: Asena Ezgi Ünal – Buun House, İstasyon Mh. Alan Sk. No: 35-1/7, Etimesgut / Ankara, Türkiye, destek@buunhouse.com
| Information | Where | How long | Why | Deletion |
|---|---|---|---|---|
| Children's personal information | — | Not collected | — | — |
| Settings, language, progress ("ads removed" flag in ad-supported games) | Device only (app storage) | Until the app is deleted | To run the game | Delete the app |
| Purchase record (games with purchases only) | Apple / Google (not us) | Per store policy | Restore purchases | Via the store account |
| Support e-mail (from parents) | Google Gmail inbox (forwarded via Cloudflare) | At most 90 days after it is answered | To answer the question | Deleted when the period ends; deleted right after answering if it contains a child's information |
| KVKK/GDPR requests and our replies | Google Gmail | 2 years after the reply | To show the request was handled (legal obligation, possible complaints) | Deleted when the period ends |
| Website server logs (IP address, time, page requested) | Hosting provider (Cloudflare Pages) | Per Cloudflare's own policy (https://www.cloudflare.com/privacypolicy/); we do not download or keep these logs | Security and running the service | By Cloudflare |
We do not keep information longer than needed for a specific purpose and never retain it indefinitely. Expired data is deleted (KVKK Art. 7 and the Turkish Regulation on Erasure, Destruction or Anonymisation of Personal Data). This policy is reviewed once a year and before any new game or SDK is added.