Support
Something not working, or want to ask something? Send us an e-mail. Just tell us the name of the game and the problem in a few words.
destek@buunhouse.com
We usually reply within 1-2 days.
When writing about our kids' games, please do not send your child's personal information such as their name or photo.
Help by game
Frequently asked questions
How do I restore a purchase on my new phone?
Tap "Restore purchases" in the game's settings. You need to be signed in with the same Apple or Google account. In our kids' games this step is behind the parent check.
Do your kids' games need the internet?
No. All content is inside the app; the games work offline.
How do I ask for my data to be deleted?
Our kids' games keep no personal data; deleting the app removes everything on the device. For your TickBlock account, follow the steps on the TickBlock support page.